Shipping policy
Shipping Policy
We offer both economy and express shipping options to provide flexibility based on your needs. All orders are processed within 2–3 business days, excluding weekends and holidays.
Delivery Timeframes
- Economy Shipping: 4–6 business days
- Express Shipping: 3–4 business days
Delivery times are estimates and may vary due to factors such as carrier delays, weather, or high-volume periods.
Order Confirmation & Tracking
Once your order is placed, you’ll receive an order confirmation email. A separate shipping confirmation with tracking details will be sent when your order ships. If you do not receive tracking information within 5 business days of ordering, please reach out to us at support@specapex.com.
Shipping Areas
We currently ship to the United States. If you’re interested in international shipping, please contact us directly at support@specapex.com, and we’ll do our best to accommodate your request.
Split Shipments
To ensure faster delivery, items in your order may ship separately. You’ll receive tracking information for each individual shipment.
Address Accuracy & Delivery Issues
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses. If your package is delayed, lost, or marked as delivered but not received, please contact us as soon as possible. We’ll work with the carrier to resolve the issue.
Holiday Shipping & High-Demand Periods
During peak times (such as holidays or product launches), fulfillment and delivery times may be extended. We appreciate your patience and recommend ordering early to ensure timely delivery.
Questions?
If you have any questions about your order, delivery, or tracking, feel free to contact us at support@specapex.com. We’re happy to help!